Community and Flexible Transport Service


Flexible transport is a 'demand responsive' transport solution which provides an alternative means of travel for older and disabled people so that they may access their nearest village or town for essential services, such as basic shopping needs, accessing healthcare and social facilities or maybe banking and financial services.

The Flexible Transport service works on a demand responsive basis making around 50,000 journeys each year. All journeys must be pre-booked so that routes can be planned efficiently.

The service works best for local journeys that are flexible with respect to time. The more flexible customers can be with their journey times, the more likely it is the operator will be able to meet their request and the requests of other customers.

As with public transport, you should expect to travel with other passengers who may be going to different destinations. As a result of this, journeys will often take longer than expected and you should allow for this when making a booking request.

For further information about Community and Flexible Transport schemes in Cheshire East, please contact us.

Service Details

Cheshire East Council
Service Type:
Travel and Transport
Eligibility criteria:
Elderly people, disabled people or people who do not have access to a car living in rural areas without buses
Waiting List:
Please call to book a place
Areas covered in Cheshire East:
  • All Areas of Cheshire East
Age Band:
  • Young Adults (14-25)
  • Adults (18+)
  • Older People (65+)

This page was last updated on 01 August 2017

Leave feedback

This page was last updated on 01 August 2017

Contact Details

Cheshire East Council, Floor 6, c/o Municipal Buildings, Earle Street, Crewe, Cheshire , CW1 2BJ
Customer Enquiries: 0300 123 5020
Contact Name:
Accessibility Officer
01270 371478