Barnardo's Cheshire East Domestic Abuse Service


We provide support to standard and medium risk victims/survivors of domestic abuse, tailored to their specific needs. This can include recovery groups, support groups and one to one support with issues such as attending court, exploring legal and/or housing options, leaving an abusive relationship safely or understanding the impact of domestic abuse on their children. We also have a children's worker, who can offer individual support to the children of adults accessing the service.

Service Details

Service Type:
Staying Safe
Age Range:
16-43 years
Age Band:
  • Children (5-18)
  • Young Adults (14-25)
  • Adults (18+)
Is a referral required?:
Accepted referral methods:
  • Self referral
Additional Referral Information:
Referral via any other professional involved with the client - referral forms are available on request by email. N.B. there are plans to move to a single hub for domestic abuse services in Cheshire East, and when this is operational then referrals will be via the hub.
Waiting List:
There is a waiting list for individual support, but all referrals are triaged within 2 working days and offered telephone advice and access to a weekly support group. Waiting times vary as we prioritise according to need, and not all individuals will require one to one support.
Eligibility criteria:
The primary client must be aged 16 or over and have support needs arising from being a victim of domestic abuse. Children must have a parent accessing the service. We offer services to both female and male victims of domestic abuse whether in heterosexual or same sex relationships. We support people who have dual status (i.e. are both victim and perpetrator of domestic abuse).
How is the service provided?:
  • Telephone
  • Post
  • Email
  • Face to face
  • Texting
  • Outreach Services
Areas covered in Cheshire East:
  • Knutsford
  • Macclesfield
  • Poynton
  • Wilmslow
Additional Areas of Cheshire East covered:
We cover the northern half of Cheshire East (north of Congleton).
Additional Local Authority Areas:
We are a national organisation, but offer different services in different areas.
Communication aids and support available:
  • British Sign Language
Additional information for assistance with communication:
Signing can be arranged if required. We bring in interpreters as required.
Accessibility aids and support available:
  • Accessible Parking
  • Accessible Toilet/Changing Facilities
  • Fully Wheelchair Accessible
Additional information for assistance with accessibility:
Building is modern and DDA compliant

Opening Times

Opening Times - Monday:
09:30 - 20:00
Opening Times - Tuesday:
09:30 - 16:30
Opening Times - Wednesday:
09:30 - 16:30
Opening Times - Thursday:
09:30 - 16:30
Opening Times - Friday:
09:30 - 16:30
Opening Times - Saturday:
Opening Times - Sunday:
Additional Opening Times:
The times above are the hours when there is generally cover in the office. Our staff work flexibly to meet the needs of clients, and can see people between 8am and 9pm Monday - Friday.

This page was last updated on 04 January 2018

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This page was last updated on 04 January 2018

Contact Details

Contact Name:
Team Manager
01625 501651