PAPYRUS - Suicide prevention for young people


We provide confidential support and advice to young people and anyone worried about a young person We run a national helpline, HOPELineUK, including text and email services, staffed by a team of mental health professionals who provide practical help and advice to vulnerable young people and to those concerned about any young person who may be at risk of suicide


HOPELINEUK is a specialist telephone service staffed by trained professionals who give nonjudgemental support, practical advice and information to; Children, teenagers and young people up to the age of 35 who are worried about how they are feeling Anyone who is concerned about a young person

What is HOPELineUK?    HOPELineUK is a confidential support and advice service for: Young people under the age of 35 who may be having thoughts of suicide Anyone concerned a young person may be having thoughts of suicide.

A HOPELineUK advisor will hear about the things that are happening in your life that are contributing to your thoughts of suicide and provide advice about how you can cope with your thoughts of suicide, or where you can access help.

You can also speak to our HOPELineUK advisors to get advice about how to start a conversation about suicide with someone you are concerned about, and how to best support them.


Call: 0800 068 41 41

Text: 07786209697


 Opening hours are 10am-10pm weekdays, 2pm-10pm weekends, and 2pm-10pm Bank Holidays 

We work with and train professionals PAPYRUS offers a range of training sessions aimed at raising awareness of the prevalence of young suicide. We teach skills to people from all walks of life in how to recognise a young person at risk of suicide and in how to provide immediate and effective help. Our training is designed to equip participants with the skills, awareness and confidence to help prevent young suicide. PAPYRUS also delivers talks and awareness-raising sessions in schools, colleges, universities, community groups, prisons and other networks. These sessions are aimed at young people at risk and those who care for or work with them to help reduce the stigma surrounding suicide and encourage young people to be suicide-safe

Service Details

Service Type:
Support Groups
Registered Charity Number:
How is the service provided?:
  • Telephone
  • Email
  • Online

Opening Times

Days service available:
  • Every day
Opening Times - Monday:
Opening Times - Tuesday:
10am - 10pm
Opening Times - Wednesday:
10am - 10pm
Opening Times - Thursday:
10am - 10pm
Opening Times - Friday:
10am - 10pm
Opening Times - Saturday:
2pm -10pm
Opening Times - Sunday:
2pm -10pm
Additional Opening Times:
Bank holidays 2pm - 5pm

This page was last updated on 31 August 2018

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This page was last updated on 31 August 2018

Contact Details

0800 068 41 41