Cheshire East Domestic Abuse Hub (CEDAH)


CEDAH is a 24 hour point of contact for anyone experiencing domestic abuse or anyone concerned for others. 

CEDAH provides information, a helpline and onward referral for any family member - adults who are harmed and those who are hurting others as well as children and young people. People are assessed according to risk and need and the right combination of services is put in place for the whole family.

This is a central telephone, text and email service covering the whole of Cheshire East.  People who want or need help are referred to Council or commissioned services in the community.


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Service Details

Cheshire East Council
Service Type:
Information and Advice
How is the service provided?:
  • Telephone
  • Email
  • Texting
Age Band:
  • Early Years (Under 5)
  • Children (5-18)
  • Young Adults (14-25)
  • Adults (18+)
  • Older People (65+)
Is a referral required?:
Accepted referral methods:
  • Via CAMHS (Child and Adolescent Mental Health Services)
  • Via GP or Health Professional
  • Via Jobcentre Plus
  • Via Early Years setting
  • Via School
  • Via College or post-16 provider
  • Via Children’s Social Care
  • Via Adult Social Care
  • Via Cheshire East Housing Options Team
  • Via Voluntary Agencies
  • Via Youth Offending Team and/or Youth Prevention Team
  • Via Youth Support Service
  • Via Local Area Coordinators
Additional Referral Information:
Anyone can call the Hub for support in dealing with domestic abuse.
Eligibility criteria:
People must live in Cheshire East.
Provides support to:
  • People at risk of domestic abuse
Areas covered in Cheshire East:
  • All Areas of Cheshire East
Additional information on how service is provided:
The service is staffed during office hours by dedicated staff and this is the best time to ring for a lengthy conversation. At all other times help is available to those needing immediate support to be safe.
Additional languages offered:
  • Polish
Sector Type:
  • Public Sector

Opening Times

Days service available:
  • Every day
Opening Times - Monday:
24 hours
Opening Times - Tuesday:
24 hours
Opening Times - Wednesday:
24 hours
Opening Times - Thursday:
24 hours
Opening Times - Friday:
24 hours
Opening Times - Saturday:
24 hours
Opening Times - Sunday:
24 hours
Additional Opening Times:

This page was last updated on 16 April 2018

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This page was last updated on 16 April 2018

Contact Details

(text number only) 07777 941464
0300 123 5101 or 999 in an emergency