Welfare Rights Service


We can provide advice and assistance in the following areas related to claiming benefits:

  • Benefit entitlement checks and better-off calculations.
  • Form filling (e.g. Employment and Support Allowance, Personal Independence Payment, Disability Living Allowance, Carer’s Allowance etc.) and our team will support you through the entire process.
  • Assistance with requesting a reconsideration of a decision.

This is a by appointment only service.

To make an appointment, or for more information, please contact us via the details below.

Complete our online enquiry form or
  • Email us on info@dibservices.org.uk or
  • Call us on 01625 501759 or 01260 295725 or 01625 613111 (Macclesfield Shopmobility)
  • You can call in at the Disability Information Bureau, Pierce Street, Macclesfield, SK11 6ER or Macclesfield Shopmobility, Churchill Way, Macclesfield, SK11 6AY

Service Details

Churchill Way, Macclesfield, Cheshire , SK11 6AY (directions displayed on map)
Disability Information Bureau
Service Type:
Money and Benefits Advice
Waiting List:
Age Range:
19 years and over
How is the service provided?:
  • Telephone
  • Post
  • Email
  • Face to face
  • Within the Community
  • Home visit
Capacity of service:
40 places per year
Eligibility criteria:
Is a referral required?:
Communication aids and support available:
  • Hearing Loop
  • Large Print Material
Accessibility aids and support available:
  • Accessible Parking
  • Accessible Toilet/Changing Facilities
  • Fully Wheelchair Accessible
  • Pushchair Accessible
Age Band:
  • Young Adults (14-25)
  • Adults (18+)
  • Older People (65+)

Opening Times

Days service available:
  • Weekdays only
Opening Times - Monday:
9am - 5pm
Opening Times - Tuesday:
9am - 5pm
Opening Times - Wednesday:
9am - 5pm
Opening Times - Thursday:
9am - 5pm
Opening Times - Friday:
9am - 5pm
Opening Times - Saturday:
Opening Times - Sunday:
Additional Opening Times:

This page was last updated on 24 January 2018

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This page was last updated on 24 January 2018


Contact Details

01625 501759