Disability Information Bureau - Information Service


Advice and information service for disabled clients including :

* Information on welfare benefits, Access and discrimination, Transport , mobility & shop-mobility, Equipment, Training and learning opportunities, Adaptive technology
* Provision of Cheshire east handbook also available as mp3 and electronically downloadable.
* Provision of newsletters leaflets and information packs
* Signposting to specialist organisations

Service Details

Disability Information Bureau
Service Type:
Information and Advice
Age Range:
18 plus
Age Band:
  • Young Adults (14-25)
  • Adults (18+)
  • Older People (65+)
Eligibility criteria:
Adults only (18 plus)
Is a referral required?:
Accepted referral methods:
  • Self referral
  • Via CAMHS (Child and Adolescent Mental Health Services)
  • Via GP or Health Professional
  • Via Jobcentre Plus
  • Via Adult Social Care
  • Via Cheshire East Housing Options Team
  • Via Voluntary Agencies
  • Via Youth Offending Team and/or Youth Prevention Team
  • Via Youth Support Service
Additional Referral Information:
Call our branches on 01625 501759 (Macclesfield) or 01260 295725 (Congleton) or email info@dibservices.org.uk.
Waiting List:
How is the service provided?:
  • Telephone
  • Post
  • Email
  • Face to face
  • Outreach Services
Areas covered in Cheshire East:
  • All Areas of Cheshire East
Communication aids and support available:
  • Hearing Loop
  • Large Print Material
  • Materials in Braille
  • Translated Material
Additional information for assistance with communication:
Translated material, materials in Braille and materials available in EasyRead on request.
Accessibility aids and support available:
  • Accessible Parking
  • Accessible Toilet/Changing Facilities
  • Fully Wheelchair Accessible
Additional information for assistance with accessibility:
Accessible toilet available.

Opening Times

Days service available:
Opening Times - Monday:
9:30 - 16:00
Opening Times - Tuesday:
9:30 - 16:00
Opening Times - Wednesday:
9:30 - 16:00
Opening Times - Thursday:
9:30 - 16:00
Opening Times - Friday:
9:30 - 16:00
Opening Times - Saturday:
Opening Times - Sunday:
Additional Opening Times:
Opening times above relate to Macclesfield branch. Congleton opening hours are 9:30 - 15:00 Monday to Friday

This page was last updated on 24 January 2018

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This page was last updated on 24 January 2018


Contact Details

Contact Name:
Laura Smith
01625 501759