Benefits Advice Service - Disability Information Bureau


Financial assistance service for disabled clients in relation to benefits including:

  • One-to-one benefit case work
  • Benefit checks
  • Form filling
  • Reconsiderations
  • Better off in work calculations
  • Financial awareness / benefit change Information training sessions

This is a by appointment only service.

To make an appointment, or for more information, please contact us.

Service Details

Disability Information Bureau
Service Type:
Money and Benefits Advice
Age Range:
18 - 43 years
Age Band:
  • Young Adults (14-25)
  • Adults (18+)
Eligibility criteria:
Adults with a physical disability
Is a referral required?:
Accepted referral methods:
  • Self referral
  • Via CAMHS (Child and Adolescent Mental Health Services)
  • Via GP or Health Professional
  • Via Jobcentre Plus
  • Via Early Years setting
  • Via School
  • Via College or post-16 provider
  • Via Children’s Social Care
  • Via Adult Social Care
  • Via Cheshire East Housing Options Team
  • Via Voluntary Agencies
  • Via Youth Offending Team and/or Youth Prevention Team
  • Via Youth Support Service
Additional Referral Information:
Email ( or telephone on 01625 501759 (Macclesfield) or 01260 295725 (Congleton).
Waiting List:
There is a waiting list for one to one benefit appointments which is approximately 2 weeks.
How is the service provided?:
  • Face to face
Areas covered in Cheshire East:
  • All Areas of Cheshire East
Communication aids and support available:
  • Hearing Loop
  • Large Print Material
  • Materials in Braille
  • Translated Material
Additional information for assistance with communication:
Translated material, material in EasyRead and materials in Braille available on request.
Accessibility aids and support available:
  • Accessible Parking
  • Accessible Toilet/Changing Facilities
  • Fully Wheelchair Accessible
Additional information for assistance with accessibility:
Accessible toilet available

Opening Times

Days service available:
  • Weekdays only
Opening Times - Monday:
9:30 - 17:00
Opening Times - Tuesday:
9:30 - 17:00
Opening Times - Wednesday:
9:30 - 17:00
Opening Times - Thursday:
9:30 - 17:00
Opening Times - Friday:
9:30 - 17:00
Opening Times - Saturday:
Opening Times - Sunday:
Additional Opening Times:
Opening times above relate to the Macclesfield office

This page was last updated on 28 July 2017

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This page was last updated on 28 July 2017


Contact Details

Contact Name:
Rebecca Lea
01625 501759