Home Heat Helpline

Description

The Home Heat Helpline advises people worried about paying their energy bills and keeping warm during the winter. It also gives advice to low-income households in urgent need of heating help and advice. It is free to call and is open 9am-5.30pm Monday to Fridays.

Calls to the helpline are answered by one of our friendly expert advisors at our call centre. They can give you quick, clear information on the grants, benefits and payment schemes that you may be entitled to as well as basic steps that you can take  to save money on heating bills by making your home more energy efficient.

After asking you a few questions the advisor may put your call through to an appropriate specialist team at your energy supplier or another advice or grant giving agency, for further help.

Service Details

Organisation:
Home Heat Helpline
Service Type:
Money and Benefits Advice
Website:
How is the service provided?:
  • Telephone

Opening Times

Days service available:
Opening Times - Monday:
09:00 - 17:00
Opening Times - Tuesday:
09:00 - 17:00
Opening Times - Wednesday:
09:00 - 17:00
Opening Times - Thursday:
09:00 - 17:00
Opening Times - Friday:
09:00 - 17:00
Opening Times - Saturday:
Closed
Opening Times - Sunday:
Closed
Additional Opening Times:

This page was last updated on 04 January 2018

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This page was last updated on 04 January 2018

Contact Details

Telephone:
Freephone: 0800 33 66 99