Family Lives Charity


Family Lives is a charity which helps parents to deal with the changes that are a constant part of family life. 

We know that many people play active roles in raising children, including dads and mums, grandparents, step-parents and non-resident parents. Our role is to support all of you to achieve the best relationship possible with the children that you care about, as well as supporting parenting professionals. 

We recognise that the best way to support families is to provide professional, non-judgmental support and advice in a way that all members of the family can freely access. 

People contact us about all aspects of family life including child development, issues with schools and parenting/relationship support. We also respond when life becomes complicated and provide support around family breakdown, aggression in the home, bullying, risky teenage behaviour and mental health concerns of both parents and their children. It is good to talk and we can help you find solutions and recommend further support within our own wider services and/or from our many partner organisations.

Service Details

Family Lives
Service Type:
Information and Advice
How is the service provided?:
  • Telephone
Additional information on how service is provided:
Family Lives offers a confidential and free helpline service (previously known as Parentline). Please call us on 0808 800 2222 for information, advice, guidance and support on any aspect of parenting and family life, including bullying

Opening Times

Opening Times - Monday:
09:00 – 21:00
Opening Times - Tuesday:
09:00 – 21:00
Opening Times - Wednesday:
09:00 – 21:00
Opening Times - Thursday:
09:00 – 21:00
Opening Times - Friday:
09:00 – 21:00
Opening Times - Saturday:
10:00 - 15:00
Opening Times - Sunday:
10:00 - 15:00
Additional Opening Times:
Any calls during the night are answered by Samaritans

This page was last updated on 04 January 2018

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This page was last updated on 04 January 2018

Contact Details

Free Helpline: 0808 800 2222